TELEHEALTH
Grow a telehealth practice without losing your ad accounts.
Telehealth has the strictest ad rules in healthcare. We build your state pages, sign-up path and tracking to fit them, so the growth you earn is growth you keep.
TL;DR
We run marketing for telehealth companies: state-by-state pages, membership and sign-up funnels, and ads that fit the rules. If you prescribe, advertising on Google or Meta typically requires LegitScript certification, and we help you get ready for it. Tracking is set up so patient health information never reaches an ad platform. You pay a flat monthly fee, never per patient.
WHERE IT LEAKS
Sound familiar?
Your ads were disapproved or your ad account was suspended, and the reason given was one line long.
You're licensed in some states, and your ads and pages show up in all of them.
Patients start your intake and drop off halfway through.
Your whole sign-up flow collects health details, and you aren't sure which tools are seeing them.
Members sign up, then cancel after the first month.
WHAT WE SET UP
The system, tuned to your telehealth company.
State-by-state landing pages
A page for each state you serve, with the right providers and services, and ad targeting that matches your licensure. Patients in states you don't serve get a clear, honest answer.
LegitScript readiness
We review your site, claims and sign-up flow against what LegitScript looks for, fix what we can, and help you prepare the application. You pay LegitScript directly.
Membership funnels
A clear path from ad to eligibility check to first visit, with pricing and terms stated plainly. Fewer steps, fewer surprises, fewer drop-offs.
Intake follow-up
When someone starts intake and stops, they get a helpful nudge to finish. Messages carry no health details and go through tools that sign a Business Associate Agreement.
Tracking without patient data
Conversion signals are sent in a way that leaves health information out. Intake and visit pages stay free of ad trackers, and you still see which channels bring in members.
Member retention
Check-ins, refill reminders and renewal notices that keep members engaged, so a first visit turns into ongoing care.
AD RULES
LegitScript: requiredAd rules for telehealth.
If you prescribe online, expect to prove who you are before you advertise. This is how the major platforms treat telehealth at the time of writing. These policies change often, so check the current version before any campaign.
Google Ads
Telemedicine providers and online pharmacies generally need to be certified by Google before advertising prescription services, and Google relies on third-party certification such as LegitScript for that. Prescription drug terms are restricted in ad text, landing pages and keywords, and what is allowed varies by country.
Meta
Advertisers promoting prescription drugs, including telehealth providers, typically need LegitScript certification and Meta's written permission. Ads can't state or imply the viewer has a health condition, and weight loss ads have extra limits, including age targeting.
TikTok
Prescription drugs and many health services are prohibited or tightly restricted in paid ads. Rules differ by market. We check current policy before proposing any spend there.
State licensure
You can only treat patients where your clinicians are licensed, so ads and pages should only reach those states. Some states have their own rules on telehealth advertising and prescribing. We work alongside your compliance counsel on these.
LegitScript: required
If you prescribe and want to advertise on Google or Meta, LegitScript certification is typically required before your ads can run. A telehealth service that doesn't involve prescription drugs may not need it. We help you confirm which applies and get ready for the application.
Who needs LegitScript, and what it costsPlatform policies change. We check the current rules before anything goes live, and we work alongside your compliance counsel. Nothing here is legal advice.
TELEHEALTH QUESTIONS
Questions we hear from practices like yours.
If you prescribe medication and want to advertise on Google or Meta, typically yes. Both platforms rely on LegitScript certification for telemedicine and online pharmacy advertisers. If you don't prescribe, you may not need it. We'll help you confirm.
It varies with how complete your application is and how complex your business is. Plan for it to take a while, and start before you need the ads. LegitScript publishes its current process and fees, and you pay them directly.
This is one of the most restricted areas in health advertising. Prescription drug names are limited, compounded products face extra scrutiny, and claims about results are tightly controlled. We check the current policy on each platform before writing a word.
We keep ad trackers off intake and visit pages and send conversion signals that carry no health information. You see which channels bring in members. The ad platforms don't see who your patients are or why they came.
No. You pay a flat monthly fee. We never charge per patient, per member or per sign-up.
See where your telehealth company is losing patients.
Your free Patient Growth Audit shows where inquiries drop off and which tracking on your site could be a risk. Ready in 2 business days.